Returns & Refunds
Easy returns within 30 days
Not completely satisfied? We offer hassle-free returns on most items within 30 days of purchase.
How to Return
Check Eligibility
Ensure your item is eligible for return within our 30-day policy
Start Return
Log into your account or use your order number to start the return process
Package Item
Pack the item securely in original packaging with all accessories
Send Back
Use our prepaid return label or drop off at any of our stores
Return Policies by Category
Supplements & Vitamins
Beauty Products
Food Items
Equipment & Accessories
Books & Magazines
Personalized Items
Important Information
✓ Items in original packaging
✓ Unopened supplements and beauty products
✓ Equipment with all accessories
✓ Items with original receipt or order confirmation
✓ Faulty or damaged items (any condition)
✗ Opened supplements or vitamins
✗ Used beauty or personal care products
✗ Opened food items (unless faulty)
✗ Personalized or custom items
✗ Items returned after 30 days
Refund Information
Processing Time
Refunds are processed within 3-5 business days of receiving your return.
Refund Method
Refunds are issued to your original payment method automatically.
Return Shipping
Free return shipping with our prepaid labels or drop off at any store.
Ready to Start a Return?
Have your order number ready and we'll guide you through the process.
Need Help with Your Return?
Our customer service team is here to help with any questions about returns or refunds.